Returns & Exchanges
At Since 1863, we honor our heritage of quality by ensuring you are completely satisfied with your purchase. If your garment does not meet your expectations, we offer a 30-day return window for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items with all original tags attached and include the printed return slip provided by our portal.
- 3.Ship with Ease
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Quality Review & Refund
Once our artisans inspect the returned items, we will process your refund or ship your exchange within 5 to 7 business days.